YOUR PRIVACY

Privacy Policy

How we protect and use your personal information

Last updated: January 2024

1. Introduction

At COLIVR, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and services.

By using COLIVR, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • • Account information (name, email, password)
  • • Profile information (bio, interests, profession, photos)
  • • Contact information (phone number, social media links)
  • • Payment information (processed by third-party providers)
  • • Communications with us and other users
  • • Reviews and ratings

2.2 Information We Collect Automatically

  • • Device information (IP address, browser type, operating system)
  • • Usage data (pages visited, time spent, features used)
  • • Location data (with your permission)
  • • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • • Social media profile information (when you connect accounts)
  • • Identity verification services
  • • Payment processors

3. How We Use Your Information

We use your information to:

  • • Provide and improve our services
  • • Create and manage your account
  • • Process bookings and payments
  • • Facilitate communication between users
  • • Send important updates and notifications
  • • Provide customer support
  • • Ensure platform safety and security
  • • Comply with legal obligations
  • • Send marketing communications (with your consent)
  • • Analyze usage patterns to improve our platform

4. How We Share Your Information

4.1 With Other Users

Your profile information, reviews, and communications are visible to other users as necessary for the coliving experience. You control what information to include in your profile.

4.2 With Service Providers

We share information with trusted third-party service providers who help us operate our platform, including payment processors, hosting services, and analytics providers.

4.3 For Legal Reasons

We may disclose your information if required by law, to protect our rights, or to ensure the safety of our users.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • • Encryption of data in transit and at rest
  • • Regular security assessments
  • • Access controls and authentication
  • • Secure payment processing
  • • Regular backups and disaster recovery

6. Your Rights and Choices

You have the right to:

  • • Access your personal data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Export your data
  • • Opt out of marketing communications
  • • Control cookie preferences
  • • Restrict processing of your data

To exercise these rights, please contact us at privacy@colivr.com or through your account settings.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

Types of Cookies We Use:

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand how you use our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used to show relevant advertisements

8. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we need to retain it for legal reasons.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

COLIVR Privacy Team

Email: privacy@colivr.com

Address: Colombo, Sri Lanka

Phone: +94 77 123 4567

🇪🇺 For EU Residents

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). This includes the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.