Find answers to common questions and get support for your COLIVR journey! 🚀
Get instant help from our support team
Creating an account is super easy! Click the "Join Now" button in the top right corner, fill in your details, and verify your email. You'll be part of the COLIVR community in minutes!
A great profile includes: a clear profile picture, your profession, interests, bio, and coliving preferences. The more complete your profile, the better matches you'll get!
Browse our colivings page, filter by location and amenities, read reviews, and check availability. Don't hesitate to message hosts with questions!
Click "Request to Join" on any coliving page, select your dates, and send a message to the host. They'll review your profile and respond within 24-48 hours.
Most colivings include utilities, WiFi, cleaning, and bedding. Check the "What's Included" section on each listing for specific details.
Absolutely! Many hosts offer virtual tours or welcome visits. Just message them to arrange a time that works for both of you.
Cancellation policies vary by host. Check the specific policy on the listing page. We recommend travel insurance for added protection.
Visit our "Become a Host" page and fill out the detailed form. Include great photos, clear descriptions, and all amenities. Our team will review and approve your listing.
We charge a small service fee to maintain the platform and provide support. Contact us for detailed pricing information.
Review guest profiles, read their reviews, and have a conversation before accepting. Trust your instincts and choose guests who align with your community vibe.
We provide listing optimization tips, photography guidance, guest communication support, and help with any issues that arise.
All users verify their email addresses. We also encourage profile photos, social media links, and reviews to build trust within the community.
First, try to resolve issues directly through communication. If that doesn't work, contact the host or our support team for mediation assistance.
Yes! We use industry-standard security measures to protect your data. Read our Privacy Policy for detailed information about how we handle your information.
Try resetting your password using the "Forgot Password" link. If that doesn't work, contact our support team with your email address.
Try refreshing the page, clearing your browser cache, or using a different browser. If issues persist, contact us with details about what you're experiencing.
We're sad to see you go! Contact our support team to request account deletion. We'll remove your data according to our Privacy Policy.
Can't find what you're looking for? Our friendly support team is here to help you with any questions about your COLIVR experience!